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Organization Structure

Our four-tier operational hierarchy serving communities across Nepal

Organizational Hierarchy

A streamlined four-tier structure ensures efficient service delivery to every member.

01

Head Office

CEO leads the organisation, overseeing a Senior DCEO, DCEO, Line Managers, and department heads.

Core departments: HR & Administration, Finance, IT, Credit, Risk & Recovery, Monitoring.

02

Province Offices

5 Province Offices covering all 7 provinces of Nepal.

Each province office is supervised by dedicated Monitoring Officers.

03

Monitoring Offices

19 Monitoring Offices managing 149 branches in total.

Each monitoring officer oversees an average of 7–8 branches.

04

Branch Level

Each branch is led by one Branch Manager supported by 3–4 Field Assistants.

Branches serve 300–600 groups, representing 1,500–3,000 members.

149
Branches
19
Monitoring Offices
5
Province Offices
1
Head Office
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